What if my package gets lost or arrives damaged?Updated 7 months ago

Lost packages

At Moto Camp Nerd, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to the carrier for status updates or contact our customer support team at [email protected] with your order number and any relevant details.

Damaged packages

We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at [email protected] within 24 hours of receiving the order and include photos of the damaged items or package.